Main Key Features Of Food Delivery App That Must Contain

Feb 1, 2019
On-Demand Grocery Delivery Apps


A food delivery application has become an essential part of the modern food industry. In today's fast-paced world, people prefer the convenience of ordering food from their favorite restaurants or local eateries from the comfort of their own homes or offices. To meet the growing demand and stay competitive, businesses need to develop a food delivery app with the right set of features. This article explores the main key features that every food delivery app must contain to provide an exceptional user experience.

1. User-Friendly Interface

One of the primary aspects of a successful food delivery app is a user-friendly interface. The app should be intuitive, easy to navigate, and visually appealing. Users should be able to browse restaurants, explore menus, place orders, and track their deliveries effortlessly. A well-designed interface enhances the overall user experience and increases customer satisfaction.

2. Seamless Ordering Process

Efficiency is crucial in the food delivery business. An efficient ordering process ensures that customers can quickly place their orders without any hassle. The app should allow users to select items from menus, customize their orders, and choose various delivery options. A seamless ordering process saves time and ensures accuracy, enhancing customer loyalty.

3. Real-Time Order Tracking

To enhance transparency and keep customers informed, real-time order tracking is a must-have feature. Users should be able to track the status of their orders from the moment they are placed until they reach their doorstep. Providing accurate estimated delivery times and live updates on the delivery progress enhances trust and eliminates uncertainty.

4. Easy Payment Options

Offering a variety of payment options simplifies the checkout process for users. The app should support popular payment methods such as credit/debit cards, digital wallets, and online banking. Integrating secure and convenient payment gateways ensures that customers feel safe while making transactions.

5. Personalized Recommendations

Personalization is key to providing a tailored experience for users. By analyzing past orders and user preferences, the app can offer personalized recommendations based on their food choices. This feature not only saves time for users but also helps to promote new dishes or restaurant offerings, boosting revenue for businesses.

6. Ratings and Reviews

Reviews and ratings play a crucial role in influencing decision-making for potential customers. Including a feature that allows users to rate and review their ordering experience helps to establish credibility and build trust. Positive reviews can attract new customers, while feedback from negative reviews can be used to improve service quality.

7. Loyalty and Rewards Program

A loyalty and rewards program is an effective way to retain customers and encourage repeat orders. By offering incentives such as discounts, exclusive offers, or loyalty points, businesses can increase customer engagement and foster loyalty. Integrating a loyalty program into the app helps to create a sense of value for users.

8. Social Sharing and Referral Program

Word-of-mouth marketing is powerful, especially in the food industry. Including social sharing capabilities within the app allows users to share their favorite dishes or discounts with their friends and family. By incentivizing referrals through a referral program, businesses can tap into the networks of existing customers, expanding their customer base organically.


In summary, a successful food delivery app should prioritize a user-friendly interface, seamless ordering process, real-time order tracking, easy payment options, personalized recommendations, ratings and reviews, loyalty and rewards programs, as well as social sharing and referral capabilities. Incorporating these key features into your food delivery app will provide an exceptional user experience, resulting in increased customer satisfaction and business growth. At Active Resource Group, we specialize in developing high-quality food delivery applications with all the necessary features to help businesses succeed in the ever-growing food delivery market.

Socorro Ruiz
Great read! 📱🍕 Must-have features for a top-notch food delivery app. Keep up the good work! 👍
Oct 4, 2023
Javier Margareto
The article effectively emphasizes the importance of having a reliable and responsive support system for addressing user inquiries.
Oct 3, 2023
Bassam Alabjjar
The app should prioritize offering a seamless and secure login and registration process for user convenience.
Sep 19, 2023
Jeff Barlam
Customizable order options are certainly one of the main features that a food delivery app should offer.
Sep 9, 2023
Olga Kolesnikova
Including accurate and updated restaurant ratings and reviews can help users make informed decisions about their dining choices.
Jul 17, 2023
Andy Zini
Providing users with the option to provide additional feedback or special instructions after placing an order can improve overall communication.
Jul 6, 2023
Natalie Noel
Including a feature for customizable push notifications can enhance user engagement with the app and keep them informed about special deals.
Jun 17, 2023
Kavita Malhotra
Great job emphasizing the importance of ensuring the app is accessible and inclusive for users with disabilities or special needs.
Jun 11, 2023
Guylaine Cambruzzi
Included a feature that allows swapping items in an order can cater to various food preferences and dietary needs.
Apr 10, 2023
Kevin Butter
The app should also offer options for leaving special instructions for the restaurant to accommodate specific requests.
Apr 3, 2023
Rose Drohan
The security measures for protecting users' personal and payment information should definitely be a top priority.
Mar 19, 2023
Blaine Brough
Including a feature for live customer support chat can significantly improve user satisfaction and problem resolution.
Feb 23, 2023
Valerie Schubert
The article rightly emphasizes the importance of integrating a secure and efficient checkout process for user satisfaction.
Jan 29, 2023
Burhan Ali
The ability to view and track the delivery driver's estimated arrival time can improve user anticipation and planning.
Jan 13, 2023
Scott Osborn
The ability to view and track the delivery driver's location in real-time adds a layer of transparency and reassurance for users.
Jan 5, 2023
Francine Shane
The article rightly emphasizes the significance of providing clear and accurate information about delivery fees and charges upfront.
Dec 25, 2022
Cameron Brantley
Embracing the latest technology to offer various delivery options, such as drones, can enhance the app's appeal.
Dec 20, 2022
Mary Larson
Great point about the convenience of ordering food from home. This is definitely a key feature of any food delivery app.
Dec 10, 2022
I think the ability to track the delivery in real-time is crucial for a good food delivery app experience.
Dec 9, 2022
Brian Cody
The article rightly stresses the importance of providing users with a variety of dietary and allergy information for informed ordering.
Oct 18, 2022
Lance Paulauskas
The article effectively highlights the importance of maintaining a standardized and user-friendly checkout process within the app.
Oct 15, 2022
Jennifer Mahurin
A feature for users to easily report and provide feedback on order issues or restaurant experiences can improve service quality.
Oct 7, 2022
William Alexander Kizer
The suggestion to include a reorder option for previous orders is a convenient feature that can save time for users.
Sep 24, 2022
Wayne Hall
The ability to provide users with diverse delivery and pickup options can cater to their specific preferences and needs.
Aug 22, 2022
Sharon Telesco
The app should definitely prioritize offering contactless delivery options to cater to current health and safety concerns.
Aug 2, 2022
Edward Rossiter
Including a feature for restaurant reservation and pre-order options can expand the app's utility beyond traditional delivery services.
Jul 25, 2022
Andrey Davidenko
The emphasis on incorporating a user-friendly and efficient search and filter system for restaurant and menu options is spot on.
Jun 18, 2022
Add Email
The emphasis on secure and easy online payment methods is absolutely crucial for user trust and satisfaction.
May 10, 2022
Dan Dent
Having a reliable customer support system is important to address any issues with orders or deliveries.
May 10, 2022
Ryan Jacobs
A feature allowing users to schedule orders in advance is a great way to enhance the app's functionality.
May 4, 2022
The app should prioritize offering various promotions and special deals to attract and retain customers over time.
Apr 18, 2022
Srinivas Mellempudi
Being able to save favorite orders and restaurants can improve the overall user experience and convenience.
Apr 18, 2022
Ce1745 Park
Having a feature for food tracking from the restaurant to the doorstep enhances transparency and anticipation for the user.
Mar 26, 2022
Jermaine Banks
Localization and multilanguage support can make the app more accessible and user-friendly for diverse communities.
Mar 12, 2022
Julie Trant
The article does a good job of highlighting the importance of easy payment options within the app.
Feb 27, 2022
Mar Rej
Ensuring the app has a wide range of restaurant options is essential to cater to diverse tastes and preferences.
Jan 5, 2022
Diane Gencarelli
I firmly believe that the app should prioritize ensuring accurate and efficient order fulfillment.
Jan 3, 2022
George Clopp
A feature for providing estimated delivery time ranges gives users more flexibility and understanding of when to expect their orders.
Dec 30, 2021
Danny White
I couldn't agree more on the significance of incorporating user reviews and ratings within the app.
Dec 11, 2021
James Lyons
A user-friendly filter and search function within the app is vital for navigating through restaurant options and menus efficiently.
Nov 6, 2021
The app should prioritize implementing an efficient and transparent referral system to incentivize user engagement and growth.
Oct 30, 2021
The app should prioritize providing clear and easy-to-understand order tracking and status updates for users.
Oct 23, 2021
Jack Balkhiyan
Allowing users to easily modify or cancel orders before they're processed is crucial for a user-friendly experience.
Oct 12, 2021
Claes Petersson
The article nailed it with the emphasis on providing transparent pricing and fees to build trust with users.
Sep 14, 2021
Olaf Lund
I couldn't agree more on the significance of providing users transparent and detailed information about delivery and service fees.
Aug 31, 2021
Colleen Gauthier
Including a feature for users to save and manage multiple delivery addresses can enhance the app's usability and convenience.
Aug 22, 2021
Michael Elley
The article rightly emphasizes the importance of providing accurate delivery time estimates.
Aug 14, 2021
Lysa Vincent
Ensuring the app's compatibility and responsiveness across different devices and platforms is essential for user accessibility.
Aug 12, 2021
Offering users the ability to access and manage their order history and preferences adds convenience to their overall experience.
Jul 27, 2021
Bruce Wallace
The app should prioritize providing users with seamless and secure options for managing their payment information.
May 17, 2021
Ronnie Boji
The article effectively addresses the importance of providing users with accurate and detailed menu item descriptions for informed decision-making.
May 6, 2021
Shannon Schilke
I appreciate the emphasis on the importance of maintaining updated and accurate restaurant operating hours for user convenience.
May 6, 2021
Walker Cecilia
A feature for users to easily provide feedback on individual menu items can help restaurants improve their offerings over time.
Apr 29, 2021
The article effectively addresses the significance of providing users with multiple order tracking updates for added transparency.
Apr 25, 2021
Barbara Nickels
Including a feature for group ordering and splitting the bill makes the app more versatile for different social settings.
Apr 6, 2021
Shamus McMickelson
The app should definitely offer various payment options to meet the diverse preferences and needs of users.
Mar 15, 2021
Jerome Norman
The article rightly underscores the significance of maintaining a transparent and fair commission structure for partnering restaurants.
Feb 10, 2021
Faiq Wyne
The app should prioritize providing clear and detailed restaurant information, including menu options and pricing, for user convenience.
Jan 28, 2021
Ensuring the app's ability to offer seamless and secure payment through various digital wallets can enhance user convenience.
Jan 22, 2021
Daniele Grigioni
The inclusion of allergy and dietary restriction information is a thoughtful feature for a food delivery app.
Jan 2, 2021
Mike Kriener
The article accurately emphasizes the importance of maintaining an efficient and reliable order confirmation process for users.
Dec 30, 2020
Berkay G
The seamless integration with social media platforms can potentially increase user engagement with the app.
Dec 23, 2020
Aurelien Barmasse
The ability to view and track the delivery route in real-time can provide an added sense of anticipation and assurance for users.
Dec 1, 2020
Diana Benningfield
I appreciate the emphasis on user-friendly interfaces. It makes the entire process more enjoyable.
Nov 23, 2020
Dale Jefferson
The capability to provide feedback and ratings to delivery drivers adds accountability and quality control to the app.
Nov 23, 2020
Lyndsi Fajkus
The emphasis on integrating a seamless and reliable reordering feature for previous orders is essential for user convenience.
Oct 19, 2020
Jill Riemenschneider
Providing users with an option to save and manage favorite restaurant and menu item preferences can enhance their overall experience.
Sep 19, 2020
Jack Pettine
Ensuring the app allows users to easily add special requests or modifications to their orders can improve user satisfaction.
Aug 7, 2020
G Smiity
Localization and personalized content based on user location can enhance the overall user experience with the app.
Aug 1, 2020
Jennifer Benyard
Thanks for addressing the importance of optimizing the app for efficient and accurate geolocation services for delivery.
Jul 24, 2020
Andrea Scowcroft
The app should definitely have a feature for providing special deals and discounts to attract and retain customers.
Jun 29, 2020
Melissa Fels
Thanks for mentioning the importance of prompt and clear communication throughout the order and delivery process.
Jun 3, 2020
Barb Murrer
Including information on restaurant health ratings and food safety guidelines can help users make informed dining decisions.
May 24, 2020
Laszlo Szabados
Including a feature for users to view and redeem restaurant promotions and offers can enhance loyalty and user engagement.
May 16, 2020
Kevin Walters
The emphasis on offering users the ability to customize their orders based on specific dietary preferences is crucial for their satisfaction.
Apr 26, 2020
I appreciate the emphasis on ensuring user data privacy and security regulations are properly implemented within the app.
Apr 4, 2020
Roy Knowles
The ability to provide feedback on the overall app experience can help in continually improving and refining the user interface and functionality.
Mar 20, 2020
Addison Lee
Including a feature for users to view and track nutritional information for menu items can cater to health-conscious individuals.
Feb 17, 2020
Ed Malinowski
It's vital for a food delivery app to have a seamless ordering process for an enhanced user experience.
Feb 10, 2020
Anil Goud
Including a feature for users to access and manage personalized restaurant recommendations can enhance their overall dining experiences.
Feb 10, 2020
Ken Koca
Including a feature for tracking and redeeming loyalty points or rewards from restaurants can enhance user loyalty and engagement.
Jan 21, 2020
Ed Harding
The app should prioritize implementing a seamless and secure online payment process for user trust and satisfaction.
Dec 23, 2019
Eric Biboso
The ability to view and track pre-order status and estimated preparation time is essential for planning user meals in advance.
Dec 14, 2019
Sophia Koo
Incorporating a feature for personalized recommendations based on user preferences and past orders can enhance user satisfaction.
Nov 26, 2019
Thomas Acosta
Building a feature for facilitating group orders and splitting payment among friends can make the app more versatile for social settings.
Nov 25, 2019
Paul Proctor
Ensuring the app's compatibility with various operating systems and devices is crucial for broader user accessibility.
Nov 11, 2019
Kristen Laughlin
The ability to view upcoming promotions and restaurant specials can entice users to explore and discover new dining options.
Nov 3, 2019
Rodney Arrowood
Including a feature for providing estimates on restaurant preparation time can help users make informed decisions on their orders.
Oct 10, 2019
Teh Chong
A feature for providing estimated preparation times for menu items can help users plan and manage their orders more effectively.
Sep 17, 2019
Gregg Weinstein
The ability to leave delivery instructions, such as gate codes or building entry details, can improve overall delivery accuracy.
Sep 3, 2019
Randi Mager
The ability to easily toggle between multiple payment options can offer users convenience and flexibility during the checkout process.
Aug 23, 2019
Gayle Glosser
Ensuring the app's ability to handle peak ordering times and maintain service quality is crucial for customer satisfaction.
Jul 17, 2019
Patrick Bench
The article does an excellent job highlighting the importance of providing accurate and consistent order status updates for users.
Jul 16, 2019
Marc Carkeek
Including a feature for users to access and view detailed nutrition information for menu items can cater to health-conscious consumers.
Jun 21, 2019
Chris Stringer
I couldn't agree more on the emphasis placed on providing accurate and detailed order summaries before finalizing the purchase.
May 30, 2019
Jeff Ghaemaghamy
The emphasis on ensuring prompt and responsive order notifications within the app is crucial for user awareness and engagement.
May 27, 2019
Lemontre Woods
The app should prioritize offering clear and informative restaurant descriptions, including cuisine type and specialty dishes.
May 20, 2019
Michael Muehe
Providing users with the option to customize their delivery preferences, such as contactless drop-off, adds flexibility and convenience.
Apr 29, 2019
Sandy Stalans
The app should prioritize implementing a clear and concise system for users to access and manage their loyalty program rewards.
Apr 29, 2019
Martin Haywood
I agree that providing an option for multiple payment methods is essential to accommodate diverse user preferences and needs.
Apr 27, 2019
Meg Beck
A feature that allows users to rate individual menu items can provide valuable insights for restaurants to improve their offerings.
Apr 16, 2019
Tianli Chen
The inclusion of detailed restaurant ratings and customer feedback can guide users in making informed decisions about their orders.
Apr 3, 2019
Doug Millard
The article aptly emphasizes the importance of having a responsive and reliable customer service team to address user inquiries and concerns.
Mar 25, 2019
Robert Froman
An auto-suggest feature for orders based on past preferences can streamline the ordering process for frequent users.
Mar 21, 2019
Michael Ewasko
The article effectively emphasizes the importance of maintaining high-quality photos and descriptions of menu items.
Mar 13, 2019
Rocky Habeeb
Ensuring the app's compatibility with various payment gateways is essential to provide users with convenient payment options.
Mar 8, 2019